Contact Abutly
What you write reaches the people building Abutly rather than a ticket queue, and one of them answers by email, normally inside a working day. Ask about billing, about getting an address and its notices into the record, or about whether it suits the way you run a job. Your enquiry is never sold, never handed to a surveyor, a builder or a lead broker, and never added to a list. Whether your work is notifiable, and how a dispute under the Act will go, stay with the Act itself and with the surveyors appointed under it.
Email: hello@abutly.com. Something broken or a billing question: Support. Asking whether the paid plan does a particular thing: talk to us about Abutly.
A person reads what you send and answers by email, usually inside one working day. Your details go to nobody else: no surveyor, no builder, no lead broker.